Development & Communications Director 
 
 

AGENCY: Homeless Children’s Network

TITLE: Development & Communications Director

SCHEDULE: Full-time position, 40 hours per week

BENEFITS: Health, Dental, and Vision insurance; Commuter stipend

 

Job Description:

Homeless Children’s Network is a leading provider of trauma-informed behavioral health and wellness services to Black/African American families in San Francisco. Our community-based non-profit organization provides mental health services and support to children and families who are homeless or at-risk. Our programs are unique in their Afri-centric approach in both service provision and infrastructure. To get a feeling for our community culture and values, check out the HCN blog at https://www.hcnkids.org/blog to watch our videos and see news and updates.

 

We are growing rapidly, and seeking a hands-on Development and Communications Director for a key leadership role in our organization. This position is best suited for a highly motivated individual with the energy and experience to oversee day-to-day operations of the Development and Communications department as well as contribute to the strategic vision of the agency as a whole. This person will be an integral part of the HCN leadership team, reporting to HCN’s Executive Director.

 

This position is full-time with excellent benefits. A flexible schedule may be available. During the pandemic, the position is fully remote. Once it is safe to return, this position will be full time in-office in San Francisco.

Responsibilities include:

  • Leading the planning, organizing, and directing all of HCN’s fundraising including, public funding, foundation and corporate grants, individual giving and events. The Director works closely with the Executive Director and reports regularly to the Board of Directors.

  • Managing a dynamic, growing team including the full time Grants Manager, Development and Communications Associate and contractors who support grant writing, public relations, events and other projects.

  • Developing and applying a deep understanding of HCN’s programs to effectively tell our story to funders, donors, and others in the community.

  • Working with the Grants Manager to research, write and submit LOIs, proposals and reports. Hands on writing is a part of this position, as well as overseeing the larger picture of institutional support.

  • Collaborating with the Finance Department to produce proposal budgets and financial reports.

  • Exercising sound judgment and initiative in identifying and cultivating additional institutional prospects.

  • Communicating regularly with the various program departments to remain updated on program developments and update institutional funders and prospects on the organization’s work, accordingly.

  • Working with the development and communications teams to increase supporters’ and community awareness of HCN’s impact and programs through newsletters, fundraising collateral, and ongoing development of messaging and branding.

  • Overseeing HCN’s online presence. This includes website updates and working with the Development and Communications Associate on the newsletter and social media such as the HCN blog, Facebook, Instagram, YouTube and other channels.

  • Working with development and administrative staff to update and maintain institutional donor records.

  • Maintaining currency and regularly sharing knowledge of relevant local and national trends and opportunities in philanthropy.

 

Qualifications:

  • At least 8-10 years of direct or comparable experience, with recent leadership experience in nonprofit grant-writing, fundraising, and institutional development.

  • Superb writing, communications, interpersonal, and analytical skills. Highly organized and motivated, able to multitask, take initiative, and have excellent time management skills.

  • Broad and strategic mindset, with creative aptitude and effective use of independent judgment.

  • Ability to demonstrate flexibility and resilience in a high-pressure work environment.

  • Bachelor’s degree or equivalent and prior nonprofit employment required.

  • Experience working with a CRM database management is a plus.

 

HCN’s Culture:

In alignment with our diverse and devoted staff, HCN seeks candidates who are genuine, caring, enthusiastic, team-orientated individuals. Successful candidates have a positive attitude and proven ability to work successfully with people of different ethnic, socioeconomic, educational, religious and sexual orientations.

We also emphasize the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality. Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.

 

To apply, please submit:

  • One-page cover letter describing your relevant experience and why you are interested in this position.

  • Resume

  • One writing sample, preferably a funded grant proposal, demonstrating your development writing skills.

 

Competitive salary package offered depending on experience.

 

Job Type: Full-time

 

Benefits:

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance

 

Schedule:

  • Monday to Friday

 

Ability to Commute/Relocate:

  • San Francisco, CA 94124 (Required)

 

Education:

  • Bachelor's (Required)

 

Experience:

  • nonprofit fundraising: 8 years (Required)

 

Work Location:

  • One location

Company's Facebook page:

 

Benefit Conditions:

  • Only full-time employees eligible

 

Work Remotely:

  • Temporarily due to COVID-19

 

COVID-19 Precaution(s):

  • Remote interview process

  • Social distancing guidelines in place

  • Virtual meetings

 

Please submit to Hilary Bothma, Development and Communications Director at hilary@hcnkids.org.

 
Ma'at Clinical Supervisor

AGENCY: Homeless Children’s Network

TITLE: Ma’at Clinical Supervisor

SCHEDULE: Full-time position, 40 hours per week

SALARY: $82,000

BENEFITS: Health, Dental, and Vision insurance; commuter stipend

 

Description:

The Clinical Supervisor is responsible for the quality of services provided by HCN staff in the Ma’at program, with a reciprocal and circular model for collaboration among a network of community partners. The Clinical Supervisor will provide clinical supervision and clinical documentation support. The Clinical Supervisor provides weekly Individual and Group Supervision to child and family mental health services staff. The Clinical Supervisor monitors clinical documentation and provides input, in coordination with the Clinical Director and Quality Assurance Director in clinical policies and procedures. Must be two years post-licensure as LCSW/LMFT/LPCC/Psychologist and have completed the required course in Clinical Supervision.

 

About the Ma’at Program:

The Ma'at Program is a supportive holistic therapeutic community, in which we center and work with African American/Black Families in San Francisco.

Ma’at is focused on seven cardinal virtues: balance, order, righteousness, harmony, justice, truth, and reciprocity. Through these values, we provide individual and family therapy, mobile community outreach, culturally-based referrals, and community organizing and advocacy. Ma'at is a healing community based on Afri-Centric and culturally opulent principles.

 

About Homeless Children’s Network

HCN works to decrease the impact of trauma and to empower families. Our comprehensive clinical services enable us to work closely with each family to understand their needs and to connect them to HCN's internal resources and our external partners. We form a trusted relationship and follow our clients over time, providing security and stability that allows them to become more stable and confident, raise healthy and emotionally independent children, and develop skills and training that will help lift them out of the cycle of homelessness.

For more information about HCN, please visit our website at https://www.hcnkids.org

About you!

  • Have been licensed for at least two years as an LCSW, LMFT, LPCC, or Clinical Psychologist, with a valid license for California

  • Completed your required Clinical Supervision training per California BBS/BOP standards

  • Experienced and knowledgeable in child development, especially in BIPOC (Black, Indigenous, POC) families and communities

  • Preferably experienced in therapy through EPSDT (MediCal) and utilization of the AVATAR electronic records system

  • Familiar with resources and communities in San Francisco, especially those dedicated to Black/African American youth

  • Working knowledge/experience related to issues of homelessness and domestic violence

  • View clinical supervision as a responsibility to the next generation of mental health practitioners

  • Excellent oral and written communication skills

  • Positive attitude and team player with proven ability to work with people of different intersecting identities

  • Open to working remotely based on COVID-19 safety guidelines, but willing to travel throughout San Francisco to meet with youth and families once safely able to do so

 

HCN’s Community Culture:

Of all the above important qualifications, bring the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality, not only of your professional life, but of what you hold dear.

Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.

 

Please have stories of your own life and how you have been a mover and shaker to transform these systems.

 

Please accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation.

Details at a glance:

  • On-site Location

  • Full Time Schedule

  • Master's Degree Required

Benefits:

  • Up to 6 weeks paid time off (PTO) per year

  • Heath, Dental, and Vision insurance

  • Commuter stipend

  • Open to working remotely based on COVID-19 safety guidelines

Location:

3450 3rd Street, Unit 1C, San Francisco, CA 94124

To apply, please submit a current resume and thoughtful cover letter to Dr. Hazel Benigno, Program Director [hazelb@hcnkids.org] and Bonnie Harrison, LCSW, Clinical Director [bonnie@hcnkids.org]

 
 
 Part-time Clinical Supervisor

AGENCY: Homeless Children’s Network
TITLE: Clinical Supervisor
SCHEDULE: Part-time position, approximately 8 hours per week (exact hours negotiable)

SALARY:  $82,000 prorated

LOCATION: 3450 3rd Street, Unit 1C, San Francisco, CA 94124

 

Description:

The Clinical Supervisor is responsible for the quality of services provided by HCN therapists, with a reciprocal and circular model for collaboration among a network of community partners. The Clinical Supervisor will provide clinical supervision and clinical documentation support. The Clinical Supervisor provides weekly Individual and/or Group Supervision to child and family mental health services staff. The Clinical Supervisor monitors clinical documentation and provides input, in coordination with the Clinical Director in clinical policies and procedures. Must be two years post-licensure as LCSW/ LMFT/ LPCC/ Psychologist and have completed the required course in Clinical Supervision.

About you!

· Have been licensed for at least two years as an LCSW, LMFT, LPCC, or Clinical Psychologist, with a valid license for California

· Completed your required Clinical Supervision training per California BBS/BOP standards

· Experienced and knowledgeable in child development, especially in BIPOC (Black, Indigenous, POC) families and communities

· Familiar with resources and communities in San Francisco, especially those dedicated to BIPOC youth and families

· Preferably experienced in therapy through EPSDT (MediCal) and utilization of the AVATAR electronic records system

· Working knowledge/experience related to issues of homelessness and domestic violence

· View clinical supervision as a responsibility to the next generation of mental health practitioners

· Excellent oral and written communication skills

· Positive attitude and team player with proven ability to work with people of different intersecting identities

· Open to working remotely based on COVID-19 safety guidelines, but willing to travel throughout San Francisco to meet with youth and families once safely able to do so

HCN’s Community Culture

Of all the above important qualifications, bring the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality, not only of your professional life, but of what you hold dear.

Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.

Please have stories of your own life and how you have been a mover and shaker to transform these systems.

Please accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation.

 

How to Apply

To apply, please submit a current resume and thoughtful cover letter.
 

Job Type: Part-time

 

Benefit Conditions:

  • Only full-time employees eligible

 

Work Remotely:

  • Temporarily due to COVID-19

 

COVID-19 Precaution(s):

  • Remote interview process

To apply, please submit a current resume and thoughtful cover letter to Bonnie Harrison, Clinical Supervisor [bonnie@hcnkids.org]

 Interim Program Director

About the Interim Program Director Position:

This position is responsible for contract compliance, personnel management and writing all program reports. The Program Director provides support and supervision to clinical staff, Clinical Director, Quality Assurance Director and other staff as assigned. The Program Director serves as a bridge between direct service and administrative functions within the agency, in addition to serving as a liaison for communication among collaborative members. The Program Director interfaces with the San Francisco Department of Public Health and other funders, and attends all required meetings, trainings and conferences. S/He/They will communicate with and responds to input from agency staff, clients, affiliated service providers, and funding sources to ensure appropriate and efficient service delivery within all programs. Familiarity and/or experience with nonprofit organizations and homelessness issues are a MUST.

 

Responsibilities may include, but are not limited to:

• Program development of mental health and client-serving programs, including program design, policies, and procedures, in coordination with the Executive Director

• Supervision of clinical, community advocacy, and case management staff, including direct supervision of Clinical Supervisors and Clinical Director

• Monitoring of program goals, including the maintenance of quality standards of service delivery and tracking of units of service for monthly invoices

• Ensuring compliance with agency contracts, including performance objectives, productivity, and addressing training needs of staff and interns

• Communication with collaborating agencies regarding coordination of services, including phone contact with collaborating agencies, individual meetings with agency program directors and staff, and facilitation of collaborative group meetings to ensure efficient service delivery

• Presentations about the agency and its programs for collaborating agencies, conferences, and community events • Coordination of program evaluation projects and procedures 3450 3rd St.-1C San Francisco, CA 94124 T: 415.437.3990 F: 415.437.3994 E: www.hcnkids.org

• Contract monitoring, which includes contract narrative and budget development, tracking units of service, communication with funding source contract managers, reporting procedures, and program review

• Hiring of clinical and administrative staff and personnel management

• Managing reports for contracts under city, state, and private funding sources About Homeless Children’s Network HCN works to decrease the impact of trauma and to empower families. Our comprehensive clinical services enable us to work closely with each family to understand their needs and to connect them to HCN's internal resources and our external partners. We form a trusted relationship and follow our clients over time, providing security and stability that allows them to become more stable and confident, raise healthy and emotionally independent children, and develop skills and training that will help lift them out of the cycle of homelessness. For more information about HCN, please visit our website at https://www.hcnkids.org About you!

• Must be a licensed mental health professional with a valid California license as an LCSW, LFMT, or Licensed Psychologist

• Be at least five (5) years post-licensure in compliance with BBS/BOP standards

• Have at least three (3) years of clinical supervision experience

• Have at least three (3) years of nonprofit program management experience

• Have at least two (2) years of experience with personnel management

• Familiar with Early Childhood Mental Health Consultation

• Experienced with Medi-Cal documentation standards

• Experienced with contract compliance in mental health services

• Familiar with mental health systems of care and service delivery models, especially systems-based work and trauma-informed care

• Familiar with family homelessness services

• Possess strong verbal and written skills

• Able to supervise and work well with a diverse group of individuals

• Open to working remotely based on COVID-19 safety guidelines, but willing to travel throughout San Francisco to meet with community partners once safely able to do so 3450 3rd St.-1C San Francisco, CA 94124 T: 415.437.3990 F: 415.437.3994 E: www.hcnkids.org

 

HCN’s community culture of all the above important qualifications, bring the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality, not only of your professional life, but of what you hold dear. Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.

 

Please have stories of your own life and how you have been a mover and shaker to transform these systems. Please accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation. How to Apply To apply, please submit a current resume and thoughtful cover letter to Dr. April Silas, Executive Director [april@hcnkids.org] and Dr. Hazel Benigno, Program Director [hazelb@hcnkids.org]

 
Quality Assurance Supervisor 

AGENCY: Homeless Children’s Network

TITLE: Quality Assurance (QA) Supervisor

SCHEDULE: Full-time position, 40 hours per week SALARY: $82,000

BENEFITS: Health, Dental, and Vision insurance; Commuter stipend

 

Description:

The Quality Assurance (QA) Supervisor is responsible for the quality and completion of clinical charts, the quality and compliance of clinical documentation, the oversight of timely submission of progress notes, assessments and treatment plans, and the accuracy of billing in the Avatar system. The QA Supervisor assists the Clinical Director in determining client eligibility for MediCal/EPSDT services, updates a clinical chart monitoring system, and works with individual clinicians to correct errors, improve quality of documentation and ensure accuracy of data entry. This position also provides up to 8 hours of individual and/or group supervision to pre-licensed staff and trainees.

Duties will include, but are not limited to:

• Ensuring that HCN charts are audit-ready and organized in files

• Running Operations Reports in AVATAR

• Monitoring program productivity

• Holding weekly drop-in assistance times for clinicians who need tutoring in documentation

• Providing training to staff and interns on documentation standards and best practices

• Attending meetings and trainings as required by SFDPH

• Twice per month Program Utilization Review and Quality Control (PURQC) Committee meeting with Quality Associate, and/or Program Director and Clinical Director.

• Ongoing chart review of both paper and electronic records in AVATAR

• Identification of chart errors, requests for correction, monitoring of corrections and final resolution of

• General oversight and support of clinical documentation and billing issues

• Leading monthly onsite peer chart review with clinical staff and interns About Homeless Children’s Network HCN works to decrease the impact of trauma and to empower families. Our comprehensive clinical services enable us to work closely with each family to understand their needs and to connect them to HCN's internal resources and our external partners. We form a trusted relationship and follow our clients over time, providing security and stability that allows them to become more stable and confident, raise healthy and emotionally independent children, and develop skills and training that will help lift them out of the cycle of homelessness 

 

About you!

• Have been licensed for at least two years as an LCSW, LMFT, LPCC, or Clinical Psychologist, with a valid license for California • Preferably have experience with AVATAR electronic system

• Preferably experienced in a supervisory role in Quality Assurance

• Experienced and knowledgeable in child development, especially in BIPOC (Black, Indigenous, POC) families and communities • Working knowledge/experience related to issues of homelessness and domestic violence

• View clinical supervision as a responsibility to the next generation of mental health practitioners

• Possess excellent oral and written communication skills

• Be genuinely caring, enthusiastic, and team-orientated to match our diverse and devoted staff

• Positive attitude and team player with proven ability to work with people of different intersecting identities

• Open to working remotely based on COVID-19 safety guidelines, but willing to travel throughout San Francisco to meet with youth and families once safely able to do so

 

HCN’s Community Culture The above qualifications are important, but we also emphasize the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality. Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health. Please have stories of your own life and how you have been a mover and shaker to transform these systems. Please accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation. How to

 

Apply To apply, please submit a current resume and thoughtful cover letter to Dr. Hazel Benigno, Program Director [hazelb@hcnkids.org] and Bonnie Harrison, LCSW, Clinical Director [bonnie@hcnkids.org]

 
Executive Assistant

AGENCY: Homeless Children’s Network

TITLE: Executive Assistant

SCHEDULE: Full-time position, 40 hours per week

BENEFITS: Health, Dental, and Vision insurance; Commuter stipend

 

Job Description:

Homeless Children’s Network is a leading provider of trauma-informed behavioral health and wellness services to Black/African American families in San Francisco. Our community-based non-profit organization provides mental health services and support to children and families who are homeless or at-risk. Our programs are unique in their Afri-centric approach in both service provision and infrastructure. To get a feeling for our community culture and values, check out the HCN blog at https://www.hcnkids.org/blog to watch our videos and see news and updates.

 

Reporting directly to the Executive Director, the Executive Assistant provides executive support in a one-on-one working relationship. The Executive Assistant serves as the primary point of contact on all matters pertaining to the Executive Director. This is an ideal opportunity for a highly successful Executive Assistant seeking highly rewarding work. The ideal individual will have the ability to exercise good judgment in a diversity of situations, strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. 

Responsibilities:

  • Completes a broad variety of administrative tasks for the Executive Director including: managing an extremely active calendar of appointments; managing incoming and outgoing phone calls, composing and preparing correspondence that is sometimes confidential; creating spreadsheets and presentations; establishing and maintaining electronic and paper files, copying, faxing; completing expense reports; arranging travel plans and compiling documents for travel-related meetings.

  • Plans, coordinates and ensures the Executive Director's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the Executive Director's time and office.

  • Communicates directly, and on behalf of the Executive Director, with Board members, donors, staff, and others, on matters related to Executive Director’s programmatic initiatives.

  • Handles Executive Director’s requests and queries promptly and appropriately.

  • Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Executive Director, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.

  • Provides a bridge for smooth communication between the Executive Director’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.

  • Works closely and effectively with the Executive Director to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the Executive Director updated.

  • Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the Executive Director, some of which may have organizational impact.

  • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the Executive Director’s ability to effectively lead the organization.

  • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

  • Maintains office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, evaluating new office products, placing and expediting orders for supplies, verifying receipt of supplies.

  • Performs other duties as assigned.

 

Qualifications:

  • Bachelor's degree (Required).

  • Strong work tenure: 5 to 10 years of experience supporting C-Level Executives, preferably in a non-profit organization.

  • Impeccable writing abilities; superb communication, interpersonal, and analytical skills.

  • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point) and Adobe Acrobat.

  • High regard for professionalism, energetic and confident. Extremely organized and motivated, able to multitask, take initiative, and have excellent time management skills.

  • Broad and strategic mindset, with creative aptitude and effective use of independent judgment.

  • Ability to demonstrate flexibility and resilience in a high-pressure work environment.

 

HCN’s Culture:

In alignment with our diverse and devoted staff, HCN seeks candidates who are genuine, caring, enthusiastic, team-orientated individuals. Successful candidates have a positive attitude and proven ability to work successfully with people of different ethnic, socioeconomic, educational, religious and sexual orientations.

We also emphasize the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality. Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.

 

To apply, please submit:

  • Resume AND a one-page cover letter describing your relevant experience and why you are interested in this position.

 

Competitive salary package offered depending on experience.

 

Benefits:

  • Dental insurance

  • Health insurance

  • Vision insurance

  • Paid time off

 

Benefit Conditions:

  • Only full-time employees eligible

 

Schedule:

  • Monday to Friday

 

Ability to Commute/Relocate:

  • San Francisco, CA 94124 (Required)

 

Education:

  • Bachelor's (Required)​​

 

Company's Facebook page:

 

COVID-19 Precaution(s):

  • Remote interview process

  • Social distancing guidelines in place

  • Virtual meetings

 

Please submit resume and cover letter to Elsa Tooman, Human Resources Manager at elsa@hcnkids.org.