Development & Communications Director
AGENCY: Homeless Children’s Network
TITLE: Development & Communications Director
SCHEDULE: Full-time position, 40 hours per week
BENEFITS: Health, Dental, and Vision insurance; Commuter stipend
Job Description:
Homeless Children’s Network is a leading provider of trauma-informed behavioral health and wellness services to Black/African American families in San Francisco. Our community-based non-profit organization provides mental health services and support to children and families who are homeless or at-risk. Our programs are unique in their Afri-centric approach in both service provision and infrastructure. To get a feeling for our community culture and values, check out the HCN blog at https://www.hcnkids.org/blog to watch our videos and see news and updates.
We are growing rapidly, and seeking a hands-on Development and Communications Director for a key leadership role in our organization. This position is best suited for a highly motivated individual with the energy and experience to oversee day-to-day operations of the Development and Communications department as well as contribute to the strategic vision of the agency as a whole. This person will be an integral part of the HCN leadership team, reporting to HCN’s Executive Director.
This position is full-time with excellent benefits. A flexible schedule may be available. During the pandemic, the position is fully remote. Once it is safe to return, this position will be full time in-office in San Francisco.
Responsibilities include:
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Leading the planning, organizing, and directing all of HCN’s fundraising including, public funding, foundation and corporate grants, individual giving and events. The Director works closely with the Executive Director and reports regularly to the Board of Directors.
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Managing a dynamic, growing team including the full time Grants Manager, Development and Communications Associate and contractors who support grant writing, public relations, events and other projects.
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Developing and applying a deep understanding of HCN’s programs to effectively tell our story to funders, donors, and others in the community.
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Working with the Grants Manager to research, write and submit LOIs, proposals and reports. Hands on writing is a part of this position, as well as overseeing the larger picture of institutional support.
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Collaborating with the Finance Department to produce proposal budgets and financial reports.
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Exercising sound judgment and initiative in identifying and cultivating additional institutional prospects.
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Communicating regularly with the various program departments to remain updated on program developments and update institutional funders and prospects on the organization’s work, accordingly.
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Working with the development and communications teams to increase supporters’ and community awareness of HCN’s impact and programs through newsletters, fundraising collateral, and ongoing development of messaging and branding.
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Overseeing HCN’s online presence. This includes website updates and working with the Development and Communications Associate on the newsletter and social media such as the HCN blog, Facebook, Instagram, YouTube and other channels.
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Working with development and administrative staff to update and maintain institutional donor records.
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Maintaining currency and regularly sharing knowledge of relevant local and national trends and opportunities in philanthropy.
Qualifications:
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At least 8-10 years of direct or comparable experience, with recent leadership experience in nonprofit grant-writing, fundraising, and institutional development.
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Superb writing, communications, interpersonal, and analytical skills. Highly organized and motivated, able to multitask, take initiative, and have excellent time management skills.
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Broad and strategic mindset, with creative aptitude and effective use of independent judgment.
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Ability to demonstrate flexibility and resilience in a high-pressure work environment.
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Bachelor’s degree or equivalent and prior nonprofit employment required.
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Experience working with a CRM database management is a plus.
HCN’s Culture:
In alignment with our diverse and devoted staff, HCN seeks candidates who are genuine, caring, enthusiastic, team-orientated individuals. Successful candidates have a positive attitude and proven ability to work successfully with people of different ethnic, socioeconomic, educational, religious and sexual orientations.
We also emphasize the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality. Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.
To apply, please submit:
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One-page cover letter describing your relevant experience and why you are interested in this position.
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Resume
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One writing sample, preferably a funded grant proposal, demonstrating your development writing skills.
Competitive salary package offered depending on experience.
Job Type: Full-time
Benefits:
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Dental insurance
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Health insurance
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Paid time off
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Vision insurance
Schedule:
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Monday to Friday
Ability to Commute/Relocate:
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San Francisco, CA 94124 (Required)
Education:
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Bachelor's (Required)
Experience:
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nonprofit fundraising: 8 years (Required)
Work Location:
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One location
Company's Facebook page:
Benefit Conditions:
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Only full-time employees eligible
Work Remotely:
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Temporarily due to COVID-19
COVID-19 Precaution(s):
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Remote interview process
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Social distancing guidelines in place
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Virtual meetings
Please submit to Hilary Bothma, Development and Communications Director at hilary@hcnkids.org.
Development and Communications Coordinator
AGENCY: Homeless Children's Network
TITLE: Development & Communications Coordinator
SCHEDULE: Full-time position, 40 hours per week
BENEFITS: Health, Dental, and Vision insurance; Commuter stipend
START DATE: Immediately
Job Description:
Homeless Children’s Network is a leading provider of trauma-informed behavioral health services to Black/African American families in San Francisco and the hub for a network of 50+ community-based organizations and agencies citywide. We provide whole person mental health and family support to more than 2000 children and families who are homeless or at-risk. Our boldly Afri-centric approach is built into every aspect of our work from service design to infrastructure, program delivery, community building and healing.
HCN is growing rapidly. As Development and Communications Coordinator, you will have an exciting opportunity to have a big influence in a highly regarded organization making a major impact in the community. Working closely with the Director and small Development and Communications team, key program staff, and external vendors, you will facilitate development and marketing activities across the organization with a focus on creating original content for and managing HCN’s social media, website, and blog, development newsletter and other marketing collateral. You will also play a role in fundraising events coordination and supporting annual and individual giving.
The right candidate is focused, organized, entrepreneurial and self-directed, with a high level of cultural and technical fluency. You’re someone who loves learning new technology, and is a clear, direct communicator. Be ready to jump in and own your role, pro-actively meeting challenges and finding ways to advance HCN’s mission and your team.
This position is full time and offers industry-leading benefits and paid leave. HCN staff are currently working remotely, but gradually returning to in-office work.
Frequent activities in this role may include, but are not limited to:
Marketing and Communications (60%):
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Developing and applying deep understanding of HCN’s programs and your own lived experience to effectively tell our story to funders, donors, community supporters, and allies.
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Managing the content, production, and delivery of HCN’s monthly newsletter, including maintaining up-to-date and segmented mailing lists.
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Creating impactful, timely, and accurate content and posting on HCN’s website, blog and multiple social media platforms.
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Tracking social media, website, and email marketing analytics, identifying trends, recommending and implementing strategies for increasing active engagement and conversions from supporters to donors.
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Contributing to the content, design, and production of HCN annual and special reports.
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Identifying opportunities for HCN to expand its media presence and leverage coverage for development and other uses.
Development (25%):
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Ensuring that individual and institutional gift acknowledgments are timely and meaningful, and accurately documented in the donor records management system.
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Contributing to successful achievement of the team’s financial goals for individual giving campaigns through the creation, production, and delivery of compelling email, print, and social media messaging.
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Planning and coordinating creative in-person and online events for donors and supporters.
Administration (15%):
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Using donor tracking protocols and related organizational systems with high accuracy and consistency.
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Providing administrative support to the Development and Communications Director and to the department overall.
Desired Qualifications:
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Bachelor’s degree or equivalent experience.
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5-7 years of professional or volunteer experience demonstrating skills and accomplishments that are transferable to this role. These include:
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Deep understanding of the causes, manifestations, and impacts of racism on Black/African American children and families, preferably in San Francisco or the Bay Area, acquired through experience and/or formal education.
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Highly compelling storytelling, written, and interpersonal communication skills with the ability to adapt the style and format for different audiences and organizational needs.
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Proven ability to manage multiple projects simultaneously from design to completion, meet deadlines, produce high quality deliverables, coordinate with and across teams, and change course, as needed, in a demanding work environment.
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High level of proficiency using online platforms to create and execute timely messaging and successful campaigns, as well as marketing and development tools for donor management (Donor Perfect preferred), email marketing (Mailchimp or other), content management (Wix or other), and project management (such as Trello).
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Graphic design, video, and/or donor event production a plus.
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HCN's Culture:
In alignment with our diverse and devoted staff, HCN seeks candidates who are genuine, caring, enthusiastic, team-orientated individuals. Successful candidates have a positive attitude and proven ability to work successfully with people of different ethnic, socioeconomic, educational, religious, gender, and sexual orientations.
We also emphasize the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality. Please bring an analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.
For consideration, please submit:
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One-page cover letter describing your relevant experience and why you are interested in the Development and Communications Coordinator position at HCN.
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Current resume.
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(Optional) Work sample relevant to this position. If you prepared it with another person or as a team assignment, include a brief statement of no more than 150 words explaining how it was created, with whom, and your contribution(s).
Applications will be reviewed as received until the position is filled.
Salary: $72,000.00 - $75,000.00 per year
Benefits:
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Dental insurance
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Health insurance
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Life insurance
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Paid time off
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Vision insurance
Schedule:
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8 hour shift
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Monday to Friday
Ability to Commute/Relocate:
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San Francisco, CA 94124: Reliably commute or planning to relocate before starting work (Required)
Experience:
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Fundraising: 2 years (Required)
Work Location:
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One location
Work Remotely:
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Temporarily due to COVID-19
Please submit to Hilary Bothma, Development and Communications Director, at hilary@hcnkids.org.
Ma'at Clinical Supervisor
AGENCY: Homeless Children’s Network
TITLE: Ma’at Clinical Supervisor
SCHEDULE: Full-time position, 40 hours per week
SALARY: $82,000
BENEFITS: Health, Dental, and Vision insurance; commuter stipend
Description:
The Clinical Supervisor is responsible for the quality of services provided by HCN staff in the Ma’at program, with a reciprocal and circular model for collaboration among a network of community partners. The Clinical Supervisor will provide clinical supervision and clinical documentation support. The Clinical Supervisor provides weekly Individual and Group Supervision to child and family mental health services staff. The Clinical Supervisor monitors clinical documentation and provides input, in coordination with the Clinical Director and Quality Assurance Director in clinical policies and procedures. Must be two years post-licensure as LCSW/LMFT/LPCC/Psychologist and have completed the required course in Clinical Supervision.
About the Ma’at Program:
The Ma'at Program is a supportive holistic therapeutic community, in which we center and work with African American/Black Families in San Francisco.
Ma’at is focused on seven cardinal virtues: balance, order, righteousness, harmony, justice, truth, and reciprocity. Through these values, we provide individual and family therapy, mobile community outreach, culturally-based referrals, and community organizing and advocacy. Ma'at is a healing community based on Afri-Centric and culturally opulent principles.
About Homeless Children’s Network
HCN works to decrease the impact of trauma and to empower families. Our comprehensive clinical services enable us to work closely with each family to understand their needs and to connect them to HCN's internal resources and our external partners. We form a trusted relationship and follow our clients over time, providing security and stability that allows them to become more stable and confident, raise healthy and emotionally independent children, and develop skills and training that will help lift them out of the cycle of homelessness.
For more information about HCN, please visit our website at https://www.hcnkids.org
About you!
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Have been licensed for at least two years as an LCSW, LMFT, LPCC, or Clinical Psychologist, with a valid license for California
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Completed your required Clinical Supervision training per California BBS/BOP standards
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Experienced and knowledgeable in child development, especially in BIPOC (Black, Indigenous, POC) families and communities
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Preferably experienced in therapy through EPSDT (MediCal) and utilization of the AVATAR electronic records system
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Familiar with resources and communities in San Francisco, especially those dedicated to Black/African American youth
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Working knowledge/experience related to issues of homelessness and domestic violence
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View clinical supervision as a responsibility to the next generation of mental health practitioners
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Excellent oral and written communication skills
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Positive attitude and team player with proven ability to work with people of different intersecting identities
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Open to working remotely based on COVID-19 safety guidelines, but willing to travel throughout San Francisco to meet with youth and families once safely able to do so
HCN’s Community Culture:
Of all the above important qualifications, bring the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality, not only of your professional life, but of what you hold dear.
Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.
Please have stories of your own life and how you have been a mover and shaker to transform these systems.
Please accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation.
Details at a glance:
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On-site Location
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Full Time Schedule
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Master's Degree Required
Benefits:
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Up to 6 weeks paid time off (PTO) per year
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Heath, Dental, and Vision insurance
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Commuter stipend
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Open to working remotely based on COVID-19 safety guidelines
Location:
3450 3rd Street, Unit 1C, San Francisco, CA 94124
To apply, please submit a current resume and thoughtful cover letter to Dr. Hazel Benigno, Program Director [hazelb@hcnkids.org] and Bonnie Harrison, LCSW, Clinical Director [bonnie@hcnkids.org]
Part-time Clinical Supervisor
AGENCY: Homeless Children’s Network
TITLE: Clinical Supervisor
SCHEDULE: Part-time position, approximately 8 hours per week (exact hours negotiable)
SALARY: $82,000 prorated
LOCATION: 3450 3rd Street, Unit 1C, San Francisco, CA 94124
Description:
The Clinical Supervisor is responsible for the quality of services provided by HCN therapists, with a reciprocal and circular model for collaboration among a network of community partners. The Clinical Supervisor will provide clinical supervision and clinical documentation support. The Clinical Supervisor provides weekly Individual and/or Group Supervision to child and family mental health services staff. The Clinical Supervisor monitors clinical documentation and provides input, in coordination with the Clinical Director in clinical policies and procedures. Must be two years post-licensure as LCSW/ LMFT/ LPCC/ Psychologist and have completed the required course in Clinical Supervision.
About you!
· Have been licensed for at least two years as an LCSW, LMFT, LPCC, or Clinical Psychologist, with a valid license for California
· Completed your required Clinical Supervision training per California BBS/BOP standards
· Experienced and knowledgeable in child development, especially in BIPOC (Black, Indigenous, POC) families and communities
· Familiar with resources and communities in San Francisco, especially those dedicated to BIPOC youth and families
· Preferably experienced in therapy through EPSDT (MediCal) and utilization of the AVATAR electronic records system
· Working knowledge/experience related to issues of homelessness and domestic violence
· View clinical supervision as a responsibility to the next generation of mental health practitioners
· Excellent oral and written communication skills
· Positive attitude and team player with proven ability to work with people of different intersecting identities
· Open to working remotely based on COVID-19 safety guidelines, but willing to travel throughout San Francisco to meet with youth and families once safely able to do so
HCN’s Community Culture
Of all the above important qualifications, bring the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality, not only of your professional life, but of what you hold dear.
Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.
Please have stories of your own life and how you have been a mover and shaker to transform these systems.
Please accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation.
How to Apply
To apply, please submit a current resume and thoughtful cover letter.
Job Type: Part-time
Benefit Conditions:
-
Only full-time employees eligible
Work Remotely:
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Temporarily due to COVID-19
COVID-19 Precaution(s):
-
Remote interview process
To apply, please submit a current resume and thoughtful cover letter to Bonnie Harrison, Clinical Supervisor [bonnie@hcnkids.org]
Interim Program Director
About the Interim Program Director Position:
This position is responsible for contract compliance, personnel management and writing all program reports. The Program Director provides support and supervision to clinical staff, Clinical Director, Quality Assurance Director and other staff as assigned. The Program Director serves as a bridge between direct service and administrative functions within the agency, in addition to serving as a liaison for communication among collaborative members. The Program Director interfaces with the San Francisco Department of Public Health and other funders, and attends all required meetings, trainings and conferences. S/He/They will communicate with and responds to input from agency staff, clients, affiliated service providers, and funding sources to ensure appropriate and efficient service delivery within all programs. Familiarity and/or experience with nonprofit organizations and homelessness issues are a MUST.
Responsibilities may include, but are not limited to:
• Program development of mental health and client-serving programs, including program design, policies, and procedures, in coordination with the Executive Director
• Supervision of clinical, community advocacy, and case management staff, including direct supervision of Clinical Supervisors and Clinical Director
• Monitoring of program goals, including the maintenance of quality standards of service delivery and tracking of units of service for monthly invoices
• Ensuring compliance with agency contracts, including performance objectives, productivity, and addressing training needs of staff and interns
• Communication with collaborating agencies regarding coordination of services, including phone contact with collaborating agencies, individual meetings with agency program directors and staff, and facilitation of collaborative group meetings to ensure efficient service delivery
• Presentations about the agency and its programs for collaborating agencies, conferences, and community events • Coordination of program evaluation projects and procedures 3450 3rd St.-1C San Francisco, CA 94124 T: 415.437.3990 F: 415.437.3994 E: www.hcnkids.org
• Contract monitoring, which includes contract narrative and budget development, tracking units of service, communication with funding source contract managers, reporting procedures, and program review
• Hiring of clinical and administrative staff and personnel management
• Managing reports for contracts under city, state, and private funding sources About Homeless Children’s Network HCN works to decrease the impact of trauma and to empower families. Our comprehensive clinical services enable us to work closely with each family to understand their needs and to connect them to HCN's internal resources and our external partners. We form a trusted relationship and follow our clients over time, providing security and stability that allows them to become more stable and confident, raise healthy and emotionally independent children, and develop skills and training that will help lift them out of the cycle of homelessness. For more information about HCN, please visit our website at https://www.hcnkids.org About you!
• Must be a licensed mental health professional with a valid California license as an LCSW, LFMT, or Licensed Psychologist
• Be at least five (5) years post-licensure in compliance with BBS/BOP standards
• Have at least three (3) years of clinical supervision experience
• Have at least three (3) years of nonprofit program management experience
• Have at least two (2) years of experience with personnel management
• Familiar with Early Childhood Mental Health Consultation
• Experienced with Medi-Cal documentation standards
• Experienced with contract compliance in mental health services
• Familiar with mental health systems of care and service delivery models, especially systems-based work and trauma-informed care
• Familiar with family homelessness services
• Possess strong verbal and written skills
• Able to supervise and work well with a diverse group of individuals
• Open to working remotely based on COVID-19 safety guidelines, but willing to travel throughout San Francisco to meet with community partners once safely able to do so 3450 3rd St.-1C San Francisco, CA 94124 T: 415.437.3990 F: 415.437.3994 E: www.hcnkids.org
HCN’s community culture of all the above important qualifications, bring the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality, not only of your professional life, but of what you hold dear. Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.
Please have stories of your own life and how you have been a mover and shaker to transform these systems. Please accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation. How to Apply To apply, please submit a current resume and thoughtful cover letter to Dr. April Silas, Executive Director [april@hcnkids.org] and Dr. Hazel Benigno, Program Director [hazelb@hcnkids.org]
Quality Assurance Supervisor
AGENCY: Homeless Children’s Network
TITLE: Quality Assurance (QA) Supervisor
SCHEDULE: Full-time position, 40 hours per week SALARY: $82,000
BENEFITS: Health, Dental, and Vision insurance; Commuter stipend
Description:
The Quality Assurance (QA) Supervisor is responsible for the quality and completion of clinical charts, the quality and compliance of clinical documentation, the oversight of timely submission of progress notes, assessments and treatment plans, and the accuracy of billing in the Avatar system. The QA Supervisor assists the Clinical Director in determining client eligibility for MediCal/EPSDT services, updates a clinical chart monitoring system, and works with individual clinicians to correct errors, improve quality of documentation and ensure accuracy of data entry. This position also provides up to 8 hours of individual and/or group supervision to pre-licensed staff and trainees.
Duties will include, but are not limited to:
• Ensuring that HCN charts are audit-ready and organized in files
• Running Operations Reports in AVATAR
• Monitoring program productivity
• Holding weekly drop-in assistance times for clinicians who need tutoring in documentation
• Providing training to staff and interns on documentation standards and best practices
• Attending meetings and trainings as required by SFDPH
• Twice per month Program Utilization Review and Quality Control (PURQC) Committee meeting with Quality Associate, and/or Program Director and Clinical Director.
• Ongoing chart review of both paper and electronic records in AVATAR
• Identification of chart errors, requests for correction, monitoring of corrections and final resolution of
• General oversight and support of clinical documentation and billing issues
• Leading monthly onsite peer chart review with clinical staff and interns About Homeless Children’s Network HCN works to decrease the impact of trauma and to empower families. Our comprehensive clinical services enable us to work closely with each family to understand their needs and to connect them to HCN's internal resources and our external partners. We form a trusted relationship and follow our clients over time, providing security and stability that allows them to become more stable and confident, raise healthy and emotionally independent children, and develop skills and training that will help lift them out of the cycle of homelessness
About you!
• Have been licensed for at least two years as an LCSW, LMFT, LPCC, or Clinical Psychologist, with a valid license for California • Preferably have experience with AVATAR electronic system
• Preferably experienced in a supervisory role in Quality Assurance
• Experienced and knowledgeable in child development, especially in BIPOC (Black, Indigenous, POC) families and communities • Working knowledge/experience related to issues of homelessness and domestic violence
• View clinical supervision as a responsibility to the next generation of mental health practitioners
• Possess excellent oral and written communication skills
• Be genuinely caring, enthusiastic, and team-orientated to match our diverse and devoted staff
• Positive attitude and team player with proven ability to work with people of different intersecting identities
• Open to working remotely based on COVID-19 safety guidelines, but willing to travel throughout San Francisco to meet with youth and families once safely able to do so
HCN’s Community Culture The above qualifications are important, but we also emphasize the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality. Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health. Please have stories of your own life and how you have been a mover and shaker to transform these systems. Please accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation. How to
Apply To apply, please submit a current resume and thoughtful cover letter to Dr. Hazel Benigno, Program Director [hazelb@hcnkids.org] and Bonnie Harrison, LCSW, Clinical Director [bonnie@hcnkids.org]
